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Frequently Asked Questions

Have a question? We’ve got answers. Here are some of the most common inquiries we receive about our media preservation services.

FAQ

What types of media can you digitize?

We specialize in a wide range of formats, including videotapes (VHS, VHS-C, Betamax, Hi8, Digital8, MiniDV), film reels (8 mm, Super 8), audio (cassettes, reel-to-reel, vinyl), and photos (prints, slides, negatives).

What is the typical turnaround time?

Most conversions complete in 1–3 business days. Orders with large volumes or advanced edits may take longer. Use our Pricing Calculator for estimates.

Why choose a local service over mail-away companies?

With a local service, your media never leaves our Austin studio—no lost shipments, no unknown handlers. You get faster turnaround, personal attention, and total security.

Do you accept PAL and other international formats?

Yes—our equipment supports NTSC, PAL, SECAM, and other standards at no extra charge.

Will I get my original media back?

Absolutely—all original tapes, film, and photos are returned with your new digital files. We do not retain copies for your privacy and security.

Our Simple 3-Step Process

  1. Book Your Appointment via our online scheduler—appointments ensure personalized service.
  2. Drop Off Your Media at our South Austin studio; we confirm formats and details.
  3. Receive Your Digital Files on USB, DVD, hard drive, or secure cloud link—and get your originals back.
A person organizing videotapes and digital media on a desk

Still have questions?

If you didn’t find your answer above, reach out—or book your appointment now to get started!

Book Your Appointment

Modern Solutions for Your Vintage Media

Digitize. Enhance. Relive.

 Convert your old videotapes to MP4 files for easy streaming and sharing on any device. Perfect for social media or family gatherings, our services bring your treasured videos into the digital age, making them accessible and enjoyable anytime, anywhere.

Videotape Conversion (VHS, Camcorder, etc.)

We are a local Austin-based service specializing in digitizing old media. We convert videotapes (like VHS), film reels (8mm/Super 8), photos, slides, negatives, and audio formats (cassettes/vinyl) into modern digital files, DVDs, and cloud-based formats.

Frequently Asked Questions

What types of videotapes can you convert?

We can convert most consumer formats, including VHS, VHS-C, 8mm, Hi8, Digital8, MiniDV, and Betamax. If you have a format not listed here, please contact us.

Should I choose digital files (MP4) or DVDs?

It depends on your needs.

  • Digital MP4 files on a USB drive are the most popular and versatile option. They can be easily saved, copied, shared online, and played on computers, smart TVs, and mobile devices.
  • DVDs are a great physical backup and are perfect for watching on a standard DVD player. We can create simple discs or add custom menus with scene selections.

How much does videotape conversion cost?

 

  • Conversion to DVD starts at $17.99 per tape.
  • Conversion to digital MP4 files starts at $19.99 per tape.

Can you improve the quality of my old tapes?

Yes. Our professional equipment can often correct common issues like unstable picture tracking, color fading, and low audio volume. While we can’t make a 1980s tape look like 4K, we work to ensure every memory is preserved in the best possible quality.

Limited Availability—Book Your Appointment Today

Book Appointment Here!

We only take on a limited number of projects at a time to ensure that every client gets the best possible experience. Our schedule fills up fast, so don’t wait—book your spot today to secure your place!

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Have a question? Contact us directly!

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Austin Video Solutions Studio

Frequently Asked Questions

What Services Does Austin Video Solutions Offer?

We digitize VHS, VHS-C, Hi8, MiniDV, Betamax, film reels, and audio cassettes into MP4, DV, DVDs, or Blu-ray, and create custom slideshow videos for events like weddings and memorials. Explore more at austinvideosolutions.com/our-services/.

Yes, we create custom slideshows for weddings, memorials, birthdays, corporate events, and more, with photos, videos, music, and effects. Learn more at austinvideosolutions.com/our-services/video-editing-services/.

Yes, we create heartfelt tributes with photos, videos, and music, emailed to churches or funeral homes if needed. Start at austinvideosolutions.com/book-appointment/.

How Much Do Video Conversion and Slideshow Services Cost?

Pricing varies based on complexity—book a consultation at austinvideosolutions.com/book-appointment/ for a quote. See our pricing calculator at austinvideosolutions.com/contact-me/.

  • DirectDrive Transfer: VHS to MP4 on a thumb drive. $19.99 per tape (up to 2 hours). High-quality MP4 for easy playback on PCs, Macs, smartphones, tablets, and smart TVs. Bring your own thumb drive.
  • DirectDrive Premium Transfer: VHS to SD and HD (1080p upscaled) MP4 on a thumb drive. $24.98 per tape. Both standard and HD versions for versatile playback.
  • CloudStream Transfer: VHS to HD (1080p) MP4, uploaded to Dropbox. $27.99 per tape. Secure cloud storage for access and sharing from any device.
  • ProDV Transfer: VHS to uncompressed DV files on an external hard drive. $19.99 per tape (up to 2 hours). Broadcast-quality files for editing or archiving.
  • ProDV Premium Transfer: VHS to DV and HD (1080p) MP4 on an external hard drive. $29.99 per tape. Archival DV files plus playable HD MP4s.
  • ProDV Platinum Transfer: VHS to DV and HD MP4, uploaded to cloud storage. $38.98 per tape. Top-tier quality with editing flexibility and cloud access.
  • Basic Transfer to DVD: VHS to DVD with chapter breaks. $17.99 per tape (up to 2 hours). Simple, durable playback option.
  • Beyond Basic Transfer: VHS to DVD with menus and scene selection. $22.99 per tape. Polished DVD experience.
  • Way Beyond Basic Transfer: Fully customized DVD with menus, music, animations. Contact us for a custom quote. Tailored to your vision.
  • Blu-ray Conversion: VHS to Blu-ray. Contact us for pricing. High-quality disc option.
  • Other Formats (VHS-C, Hi8, MiniDV, Betamax, U-matic, etc.): Varies by format—contact us for a quote.
  • Film Reels (8mm, Super 8, 16mm) & Audio Cassettes: Contact us for pricing based on format and needs.

Notes on Pricing: Tapes over 2 hours may incur additional fees—contact us for specifics. Bulk discounts available for large orders—reach out to discuss.

How to Book and Manage Services with Austin Video Solutions?

Use our online scheduler at austinvideosolutions.com/book-appointment/—it’s quick and easy!

Book at austinvideosolutions.com/book-appointment/ and drop off your media.

Yes, cancel or reschedule online or contact us.

Send digital files via Dropbox/WeTransfer, or bring physical photos/videos for digitizing—just book first!

Bring a thumb drive (8GB+ per tape) or external hard drive for certain transfers—just your media otherwise!

We prefer local drop-offs, but contact us to discuss mailing options.

Turnaround depends on order size—we aim for speed and keep you posted.

Yes, we assess and fix minor damage—bring them in.

Pickup is standard, but shipping can be arranged—let us know.

We return them unless you say otherwise.

We’ll email or call you when your order is complete.

How to Contact Austin Video Solutions?

Reach us at austinvideosolutions.com/contact-me/ or reply to your booking email.

What Are Creative Uses for Slideshow Videos?

Create a wedding highlight, memorial tribute, or social media reel—book at austinvideosolutions.com/book-appointment/!

Schedule Your Appointment or Try Our Pricing Calculator Below

Book your appointment in 3 easy steps!

1. Select Your Service

Choose the type of appointment from the dropdown menu. Choose whether you are dropping off or picking up. Then pick the service you are interested in. Click Next.

2. Pick a Date and Time

Browse the available dates and time slots. Choose a time that works best for your schedule. All bookings are by appointment only to ensure you receive personalized, one-on-one service.

3. Provide Your Contact Information

Fill out your name, phone number, and email. This information allows us to confirm your appointment and send reminders or updates if needed.

That’s it! Check email for confirmation and directions.

Save the appointment to your calender in one click!

VHS Transfer Services Calculator

Note: Estimated completion time is based on typical processing times. Actual duration may vary depending on seasonal demand, media condition, and staff availability. Each tape can contain up to 2 hours of content.

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