Austin Video Solutions · South Austin, TX · By Appointment
Contact Austin Video Solutions
Talk directly with the person who handles your project.
Questions about VHS digitization, tape formats, turnaround, or pricing? You'll reach Ben directly — the same person who receives, transfers, and delivers every project. For existing orders, old Dropbox links, or questions about files from a previous transfer, contact Ben directly by phone or email. The AVS AI Guide can answer general service, pricing, and booking questions, but cannot review past customer projects.
Ask Ben About Your Project
Choose the fastest way to reach Ben for questions about VHS digitization, tape formats, pricing, scheduling, film scanning, photo scanning, audio transfer, or video editing.
Call
(512) 518-3188
The fastest way to reach us for questions about VHS digitization, pricing, or scheduling. Same-day response during business hours. For quick questions or tape photos, text Ben directly at (512) 998-0575.
Book Online
24/7 Scheduling
Pick a day and time that works for you. The online scheduler is available 24/7, and no payment is collected at booking.
benjamin@austinvideosolutions.com
For past transfers, missing files, expired Dropbox links, or detailed project questions, email Ben with your name and approximate project year. File availability must be checked personally.
Send Us a Message
Not sure what you need? Describe your project and we'll reply during business hours with honest guidance and a rough estimate — no obligation.
Send Austin Video Solutions a Message
Use the form below for project questions, pricing questions, or details that are easier to send in writing. You can also book directly online when you are ready to schedule a drop-off appointment.
Visit Our South Austin Studio
South Austin, TX 78748 — near S. 1st Street and FM 1626 / Akins High School
All work is by appointment. The exact address is provided after booking so your tapes, film, photos, and files are handed directly to the person doing the work — not mailed to a warehouse or dropped at a walk-in counter.
Monday – Sunday, 8:00 AM – 5:00 PM
By appointment only
We accept cash, check, all major credit cards, Venmo, PayPal, and E-check. Payment is due after work is completed and before final files, discs, or cloud delivery are released. You always receive a complete quote for approval before any work begins.
What to Expect
⚡ Quick response
Same-day response by phone, text, or email during business hours. No automated phone trees — you talk to the person who will actually handle your media.
🎯 Honest scope review
We'll tell you what makes sense for your project before any work starts. If a simpler option fits your needs, we'll say so.
🔒 No obligation
Questions are free. A complete quote is confirmed at drop-off before anything begins.
Common Situations We Hear
"I found a box of old tapes in the attic and don't know where to start."
"I need a memorial video ready before this weekend's service."
"I have tapes from overseas — can you handle PAL format?"
"My tape is stuck in the camcorder."
"I'm a video editor and need ProRes masters from old Hi8 footage."
"How much would it cost to digitize about 30 tapes?"
Unusual format or complicated situation? Send a text or a photo before booking — we'll tell you what's realistic.
Frequently Asked Questions
Do I need an appointment, or can I walk in?
Austin Video Solutions is appointment-only. This ensures privacy, dedicated one-on-one attention, and that the owner-technician is ready for your specific project when you arrive. Book online 24/7 or call (512) 518-3188 or text Ben at (512) 998-0575.
How quickly will you respond to my message?
We typically respond same-day during business hours (8 AM – 5 PM, Monday through Sunday). Text messages and phone calls get the fastest response. Emails are answered within a few hours.
Can I get a price estimate before booking?
Yes. Call, text, or email us with what you have (format, quantity, any special needs) and we'll give you a rough estimate. You'll receive a detailed, itemized quote at drop-off before any work begins — no surprises.
I'm not in Austin. Can you work with remote clients?
For video editing, yes — we work with remote clients nationwide. Book online, upload your footage, review remotely. For tape and film digitization, media must be dropped off at our South Austin studio. Some clients use Uber Delivery or TaskRabbit for drop-off if they can't come in person.
Is there a minimum order or consultation fee?
No minimum order. No consultation fee. Questions are free. A complete quote is confirmed at drop-off before anything begins. Payment is due after the work is completed and before final pickup or delivery.
Let's Get Your Project Started
Whether you're ready to book or just have a question — we're here. You'll talk directly to the person who will handle your media. The chatbot in the bottom-right corner is also available 24/7 for quick questions.
📍 South Austin, TX 78748 — Private Studio by Appointment Only
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